Hotel Casa San Rafael, Cuenca ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Bolivar 5-05 Y Mariano Cueva, Cuenca, Ecuador

Hotel Casa San Rafael is housed in a stylish colonial-style building in Cuenca, Ecuador. Originally a family home, it embraces warmth and hospitality throughout its cozy space. Guests appreciate the modern hotel comforts blended with traditional charm. The hotel's strategic location offers easy access to various cultural and natural attractions.

Location

Centrally located, Hotel Casa San Rafael is steps away from notable sites like Río Tomebamba and the Esqueletologia Museum. It is conveniently situated 2 miles from Mariscal Lamar Airport, making transportation easy for guests. Additionally, the hotel is close to attractions like San Blas Park and Plaza Rotary Market. Free private parking is also available nearby.

Rooms

All guestrooms at Hotel Casa San Rafael feature amenities including free WiFi and flat-screen TVs. Some rooms are equipped with a seating area and a balcony that offers views of the surroundings. Private bathrooms come fitted with rainfall showerheads and complimentary toiletries. The decor is characterized by soft hues, creating a relaxing ambience.

Eat & Drink

Guests can enjoy a complimentary English breakfast each morning during their stay. Coffee and tea making facilities are available in common areas for guests to use throughout the day. The hotel staff is dedicated to providing a warm dining experience in a cozy setting. There are also laundry facilities for added convenience.

Leisure & Business

Hotel Casa San Rafael includes a reading hall where guests can unwind with a favorite book. Safety features such as a carbon monoxide detector and a security system ensure guest well-being. The presence of a 24-hour front desk adds to the hotel's reliable services. Guests can also take advantage of outdoor ecotours in the nearby area.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Single Room

Max:

1 person

11 m²

Bed options:

1 Single bed

Shower

room details

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Economy Twin Room

Max:

3 persons

15 m²

Bed options:

2 Double beds

Shower

room details

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Standard Double Room

Max:

2 persons

11 m²

Bed options:

1 King-size bed

Shower

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Cuenca700 m

Airports

Mariscal Lamar (CUE) 3.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

“I loved the rooms, especially the one with a loft, which provided ample space and a cozy atmosphere.” view full review

Refreshing Showers

“The hot water showers were excellent, providing a relaxing way to unwind after a long day of exploring.” view full review

Delicious Breakfast

“The complimentary breakfast was not only included but also good, featuring a nice variety of tasty options.” view full review

Charming Historic Feel

“The hotel's historic decor added a unique charm, making the entire ambiance inviting and special.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Coffee shop
Smoke detectors
Fire extinguishers

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast

Business

Fax/Photocopying

Spa & Leisure

Massage

Room features

Soundproofed rooms
Patio
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Bolivar 5-05 Y Mariano Cueva, Cuenca, Ecuador

Map view

Bolivar 5-05 Y Mariano Cueva, Cuenca, Ecuador

City landmarks

Museum

Pumapungo Museum and Arqueological Park

1.3 km

Calle Luis Cordero

Old Cathedral of Cuenca

620 m

Market

Mercado 10 de Agosto

1.1 km

Park

El Paraiso Park

2.1 km

San Francisco

Handicraft shopping

780 m

Museum

Museo Municipal de Arte Moderno

1.2 km

Museum

Prohibido Centro Cultural

1.2 km

Church

Church of Santo Domingo

720 m

Church

Iglesia de Todos Santos

630 m

Calle Larga

Straw hat Museum

980 m

Calle Benigno Malo 4 - 103 y Calle Larga

Galeria de Arte Contempora neo Ariel Dawi

620 m

Bridge

Puente Roto

1.9 km

Avenue Gil Ramirez Davalos 3-86 Behind Terminal Terrestre Bus Station

Homero Ortega Hats

1.5 km

Nearby

Park

Calderon Park

410 m

Church

La Catedral de la Inmaculada Concepcion de Cuenca

380 m

Museum

Museum of the Aboriginal Cultures

380 m

Rio Tomebamba

380 m

Museum

Museum of "Las Conceptas"

360 m

Presidente Cordova Hermano Miguel

Museum of the Canari Identity

380 m

Calle Larga

The Ruins of Todos Los Santos

570 m

Museum

Las Conceptas

280 m

Park

San Blas Park

560 m

Museum

El Museo de Esqueletologia

170 m

Church

San Blas Church

310 m

Herman Miguel 3-23 Paseo Tres de Noviembre

Reserva y Museo de las Artes Populares

130 m

Vargas Machuca 1127

Mercado de Artesanias Rotary

380 m

Museum

Museo Remigio Crespo Toral

580 m

Mariscal Sucre

Plaza de las Flores

520 m

Church

Iglesia Del Carmen

580 m

Gallery

Miguel Illescas Art Gallery

570 m

Restaurants

Cafe Austria

100 m

Hermano Miguel and Bolivar (Corner)

Fabiano's Pizzeria

260 m

President Cordova 4-84 y Mariano Cueva From Catedral Take Calle Sucre Go Down Three Blocks and Mariano Cueva Make Rigth

La Recoleta Pizzeria

190 m

Hermano miguel 4-37

Ganache cake shop & coffe

190 m

Bolivar 6-27 y hermano miguel Bolivar 6-27 y Hermano Miguel

La Fornace

280 m

Antonio Borrero Antonio Borrero

La Era

250 m

Presidente Cordova 5-14 5-14

Goda Restaurant & Bar

380 m

Gran Colombia 7-87 y Luis Cordero El Dorado Hotel

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

central location

helpful service

noisy room

limited sunlight

7.8/10

Very good

Rooms

7.4

Location

8.8

Service

8.8

Dining

7.4

Mike

United States, March 2024

7.4/10

I had a pleasant stay at the hotel; it was situated in the center of everything, making it convenient for exploring. Although the room was a little noisy and lacked sunlight, I would consider staying there again.

Rooms

7.0

The room, despite lacking a window, was comfortable. It was a bit noisy due to traffic but being in such a central location, it was expected. It could use more sunlight.

Service

9.0

The service was excellent with staff going out of their way to be obliging. They were friendly and helpful with all our questions, making our stay enjoyable.

Location

8.0

The hotel's location is unbeatable, right in the center of everything. Despite the noise, being in such a central spot was very convenient for exploring the city.

Dining

6.0

The dining experience was satisfactory, with a decent selection for breakfast. It wasn't extraordinary, but it served its purpose.

Facilities

7.0

The facilities were adequate for our needs. Nothing exceptional, but they served their purpose during our stay.

central location

noisy room

John

United States, January 2024

8.4/10

My stay at the hotel was quite pleasant overall. The rooms were very comfortable and clean, although a bit small. The lounge area, however, made up for it with its coziness. The staff was incredibly friendly and helpful during our entire stay, making us feel right at home. The central location was a major advantage, allowing us to easily explore the city's attractions. The dining experience was good, with fresh and excellent options available.

Rooms

8.0

The rooms were very comfortable and clean, although a bit small.

Service

9.0

The staff was very friendly and helpful during our stay.

Location

9.0

The hotel's central location was great for its proximity to the tourist attractions and getting around.

Dining

8.0

The dining experience was good, with fresh and excellent options available.

Facilities

8.0

The facilities were well-maintained and provided a comfortable stay.

Sam

United States, December 2023

7.6/10

The hotel has a nice and charming traditional feel in the lobby. The rooms are traditionally decorated, full of character, but could be improved by having windows with views instead of a roof. The location is perfect for exploring Cuenca, very central and within walking distance of all the main attractions. The dining experience offers good and plentiful options with friendly staff. The facilities are adequate but could use some modernization.

Rooms

7.0

The rooms were nice and charming, not modern but very typical and charming. Traditionally decorated with lots of character.

Service

8.0

The service was helpful and friendly, with staff fun and helpful in all matters. The facility exuded an 'old world' warmth and decor, but there were early morning disturbances from activities above my room.

Location

9.0

The hotel is in a great location for exploring Cuenca, very central and close to the main downtown area. Perfect for walking around and enjoying the architecture, churches, plazas, and restaurants.

Dining

8.0

The dining was good and plentiful, with extremely clean rooms and comfortable beds. The daily breakfast was consistent, but the variety was limited.

Facilities

6.0

The facilities were adequate but could use some modernization.

Charming decor

Room with a view issue

Oscar

United States, November 2023

8.2/10

The hotel is a beautiful historical building situated on the first and second floors, offering a convenient location in the heart of Cuenca for exploring the city's attractions. The service is top-notch with helpful staff, although some noise from activities above may disrupt tranquility. The dining experience is pleasant and satisfying, and the facilities are well-maintained.

Rooms

8.0

The rooms, located on the first and second floors of the historical building, boast beautiful decor.

Service

9.0

The staff at Vasa San Rafael was extremely accommodating and helpful, providing excellent recommendations for dining and transportation.

Location

9.0

The hotel's central location in Cuenca makes it perfect for exploring the town center, river, and historical sites on foot.

Dining

7.0

The breakfast offers a good variety of items, ensuring a pleasant start to the day.

Facilities

8.0

The hotel's facilities are well-maintained and cater to the guests' needs effectively.

Gordon

United States, September 2023

8.0/10

Staying at Casa San Rafael was a pleasant experience. The hotel exudes old-world charm and warmth, while being conveniently located near downtown. The rooms, although not the most private, had a charming touch to them. The service was exceptional, with friendly and helpful staff providing great recommendations. The central location made it easy to explore the beautiful city of Cuenca. The dining options were decent, with a good breakfast spread.

Rooms

7.0

The rooms exuded charm and were typical, although not particularly private.

Service

9.0

The staff at Casa San Rafael were extremely accommodating and provided valuable recommendations.

Location

9.0

The hotel's central location near downtown Cuenca made it convenient to explore the city.

Dining

8.0

The breakfast selection was good, with a variety of options served daily.